Effective Date: February 3, 2026

1. Introduction and Compliance

Welcome to Kaasbah. We value your trust and are committed to protecting your personal data. This Privacy Policy outlines how KAASBAH SARL  collects, uses, and safeguards your information when you visit our website [https://kaasbah.com].

This policy is drafted in strict compliance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, and aligns with international standards where applicable.

2. Data Controller

The entity responsible for processing your data is: KAASBAH SARL [Insert Address], Morocco. Email for Privacy Inquiries: privacy@kaasbah.com

3. CNDP Notification

In accordance with Law 09-08, our data processing activities have been notified to the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel).

  • Declaration Receipt Number:

4. Data We Collect

We collect distinct categories of data to fulfill our contractual and legal obligations:

  • Identity Data: First name, last name.

  • Contact Data: Delivery address, billing address, email address, phone number (mandatory for shipping carriers like DHL/FedEx).

  • Transaction Data: Details of products purchased, order numbers, and payment method used. Note: We do not store full credit card numbers. Payment data is processed directly by secure gateways (CMI, PayPal).

  • Technical Data: IP address, browser type, device identifiers, and operating system collected via logs and cookies.

5. Purposes of Processing

We process your data for the following legitimate purposes:

  1. Order Performance: To process your payment, ship your order, and manage delivery disputes (Legal Basis: Contractual Performance).

  2. Customer Support: To respond to your inquiries (Legal Basis: Legitimate Interest).

  3. Marketing: To send you newsletters or promotional offers. We only send these if you have explicitly opted in, or if you are an existing customer receiving information about similar products (Legal Basis: Consent / Statutory Exception under Law 09-08).

  4. Legal Compliance: To maintain accounting records for 10 years as required by Moroccan commercial law (Legal Basis: Legal Obligation).

6. International Data Transfers

To provide our services, we may transfer your data to trusted partners located outside of Morocco.

  • Hosting & Technology: Our store is hosted on (Servers in USA/Canada).

  • Payment: PayPal (International).

  • Logistics: International couriers (FedEx, DHL).

Legal Authorization: In compliance with Article 43 of Law 09-08, these transfers are necessary for the execution of the contract between you and Kaasbah. By using our services, you expressly consent to the transfer of your data to these foreign jurisdictions for the sole purpose of service fulfillment.

7. Data Retention

We retain personal data only as long as necessary:

  • Active Accounts: Duration of the account existence.

  • Transactional Records: 10 years (Tax/Accounting obligation).

  • Marketing Data: Until you unsubscribe or request deletion.

8. Your Rights

Under Articles 7, 8, and 9 of Law 09-08, you possess the following rights:

  • Right of Access: You may request confirmation of whether we process your data and ask for a copy.

  • Right of Rectification: You may request the correction of inaccurate or incomplete data.

  • Right of Opposition: You may object to the processing of your data for legitimate reasons, and object to the use of your data for marketing purposes at any time without justification.

To exercise these rights, please contact us at privacy@kaasbah.com. We are committed to responding within the statutory timeframes.

9. Security

We implement robust technical and organizational measures (including SSL encryption and access controls) to protect your data against unauthorized access, alteration, disclosure, or destruction.

Document 3 : Conditions Générales de Vente (CGV)

Notice Explicative

C’est le contrat commercial. Il doit être robuste pour gérer les litiges transfrontaliers.

  • Clause “Artisanale” : Protège contre les réclamations liées aux imperfections du fait main.

  • Transfert de Propriété vs Risques : Les risques sont transférés au client dès la remise au transporteur (standard marocain), mais commercialement, pour l’international, on assure souvent jusqu’à la livraison. Ici, nous rédigerons une clause équilibrée (Incoterm DAP).

  • Loi Applicable : Désignation du droit marocain et des tribunaux de la ville du siège social (ex: Marrakech) pour éviter de se faire traîner en justice au Texas ou en Allemagne. Cependant, une clause de sauvegarde est ajoutée pour les consommateurs européens (protection impérative locale).

  • Douane : La clause la plus importante. Le client doit savoir qu’il est l’importateur.